1. Using ParentInbox
You must be at least 18 and able to enter into this agreement. ParentInbox is for parents, guardians and other authorised adults organising their own family information. By using the service, you agree to these terms and our Privacy & data rights notice.
2. The service
ParentInbox receives messages and files, suggests useful details, and helps you keep family events, actions and reminders together. We may add, improve, suspend or remove features where reasonably necessary as the service develops.
3. Your account
Keep access to your email account secure and do not share sign-in links or codes. You are responsible for activity through your account unless caused by our failure to protect it. Tell us promptly at support@parentinbox.to if you suspect unauthorised access.
4. What you may send
You keep ownership of the messages, files and details you add. You give us permission to host, copy, process and display that content only as needed to provide, secure and improve ParentInbox.
You must not use ParentInbox to:
- upload content you do not have permission to use;
- break the law or another person’s privacy, confidentiality or intellectual property rights;
- send malware, abusive content or material intended to harm the service or another person;
- probe, bypass or interfere with security or access controls; or
- resell, scrape or access the service through unauthorised automated means.
You are responsible for deciding whether it is appropriate to store information about a child or another person and for respecting their rights.
5. Availability
We aim to keep the service available, but cannot promise uninterrupted or error-free operation. Maintenance, provider outages and security work may occasionally interrupt access.
6. Plans, payments and cancellation
ParentInbox may offer Free and paid plans with different limits and features. The price, billing period and included features shown at checkout form part of these terms. Paid subscriptions are processed by Stripe and renew automatically each year unless you cancel before the renewal date.
You can manage or cancel renewal from the Subscription page. Cancellation takes effect at the end of the current paid period, so Premium remains available until then. Any refund will be handled in accordance with your statutory rights and the information shown at checkout. We will give reasonable notice of a price change before it applies to a future renewal. Your statutory consumer rights are unaffected.
7. Our name and product
The ParentInbox name, branding, software and original site content belong to us or our licensors. These terms do not transfer those rights to you. You may use the service only for its intended personal or household purpose.
8. Closing or restricting an account
You may delete individual content in the service and can ask us to close your account by emailing support@parentinbox.to from your account email. We may restrict or close access if you materially breach these terms, pose a security or legal risk, or misuse the service. Where practical, we will give reasonable notice and a chance to resolve the issue.
9. Responsibility if something goes wrong
Nothing in these terms excludes responsibility that the law does not allow us to exclude, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights. Subject to that, ParentInbox is not responsible for losses that were not reasonably foreseeable, business losses arising from personal use, or a missed event or deadline caused by relying on an unchecked suggestion.
10. Changes to these terms
We may update these terms as ParentInbox develops or the law changes. We will post the new version here and, for material changes, provide reasonable notice in the service or by email. Continuing to use the service after the change takes effect means the updated terms apply; if you do not agree, you may stop using ParentInbox and close your account.
11. Law and contact
These terms are governed by the laws of England and Wales. If you are a consumer elsewhere in the UK, you keep any mandatory protections and may bring a claim in the courts where you live. Please contact support@parentinbox.to first so we can try to resolve a concern.